国家开放大学-商务英语3

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单元自测 4 试题及答案

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[题目] ______ your price be competitive and date of shipment acceptable, we intend to place a large order with you.

[题目] An example of soft sell is to distribute free samples ______ customers often respond favorably.

[题目] Businesses can use free samples to build rapport and ______ customers ______ products or services.

[题目] Moreover, reservations by credit card four weeks ______ guarantee availability of the room size required.

[题目]Our new type of treadmill ______ release next month.

[题目]She is the CEO of Roston Sport Accessories________ I told you.

[题目]So I have a number of other ______ up my sleeve, as well.

[题目] The newly-designed ad ______ brought about a higher click through rate by the end of next month.

[题目]We sell insurance cover, the ______ you pay will depend on the cover you require.

[题目]We will have flown for 13 hours by the time we ________ to New York.

阅读下面的文章， 根据文章内容给[题目]选择正确的答案 。

Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products.A hard sell is a kind of more direct and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off.A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn’t put pressure on them to buy things, just recommending a product and letting the consumers make their own decisions.An example of soft sell is to distribute free samples to which customers often respond favorably. Businesses can use free samples to build rapport and engage customers in products or services. Recommending products between friends is a little bit like doing soft selling. People don't really care if someone else buys the product. They are just giving their honest opinions and trying to be helpful.Humor in advertising is also used to attract the consumer's attention and get them interested in the products or services. Customers often resist hard sales tactics, thus making soft-selling much more effective for success.

1. What's the topic and main idea of the passage?  {A； B； C}

2. Customers often _________ hard sales tactics, thus making soft-selling more effective for success.. {A； B； C}

3. Examples of soft sell mentioned in the passage include __________.. {A； B； C}

4. Making humorous advertisements is one of the approaches companies use to __________. {A；B； C}

5. According to the passage, __________.  {A； B； C}

阅读下面的文章， 根据文章内容判断文章后的句子是正确（T） 还是错误（F） 。

The marketing mix consists of ‘the four Ps’: providing the customer with the right product at the right price, presented in the most attractive promotion and available in the easiest place. The product is not just an assembled set of components: it is something customers buy to satisfy a need they feel they have. The image and the design of the product are as important as its specifications. Then the product must be priced so that it competes effectively with rival products in the same market. In addition, the product should be presented to customers through advertising (e.g. TV commercials, newspaper advertisements or posters), packing (e.g. design, labels, materials), publicity, public relation and personal selling. Finally, the product must be available to customers through the most cost effective channels of distribution. A consumer product must be offered to end-users in suitable retail outlets, or available on hire purchase or by mail order.

1. The author of the article intends to explain to us what the marketing mix is. {   }

2. Customers’ satisfaction matters greatly to a product. {   }

3. The price of a product must be exactly the same as rival products in the same market. {  

4. To make your product known to the public, advertising is the only consideration you need to take into account. {  

5. A product can reach customers, according to the text, through retail outlets, hire purchase, mail order and online sales. {