[完形填空]  Ifyoudon’thavemuchexperienceofmakingphonecallsinEnglish,makingabusinesscallcanbeaworryingexperience.Mostbusinesspeople,unlesstheyfeelveryconfident,prepareforanimportantphonecallinaforeignlanguagebymakingnotesinadvance.Andduringthecalltheymakenoteswhilethey’retalkingtohelpthemtorememberwhatwassaid.Althoughit’squickandconvenienttophonesomeonetogivetheminformationortoaskquestions,thedisadvantageisthatthereisnothinginwritingtohelpyoutorememberwhatwassaid.It’sessentialtomakenotesandoftenwhenanagreementisreachedonthephone,oneofthespeakerswillsendafaxore-mailtoconfirmthemainpointsthatweremade.Becauseit’ssoeasytobemisunderstoodwhentalkingonthephone,it’sagoodideatorepeatanyimportantinformation(especiallynumbersandnames)backtotheotherpersontomakesureyou’vegotitright.Alwaysmakesureyouknowthenameofthepersonyou’retalkingto.Ifnecessary,askthemtospellitouttoyou,sothatyoucanmakesureyou’vegotitright----andtrytousetheirnameduringthecall.Andmakesurethattheyknowyournametoo.1．Ifyoudon’thavemuchexperienceofmakingphonecallsinEnglish,makingabusinesscallcanbe．A．aneasythingB．ahappyexperienceC．apainfulthing2．Mostbusinesspeopleprepareforanimportantphonecallinaforeignlanguagebymakingnotesinadvancebecause．A．theyareverycarefulB．theydon’tfeelconfidentenoughC．theydon’twanttomissanyimportantinformation3．Whenthespeakersreachanagreementonthephone,willsendafaxore-mailinordertoconfirmthemainpointsthatweremade.A．oneofthemB．bothofthemC．noneofthem4．Whatdoes“it”refertointhefirstsentenceinParagraphFour----“…it’sagoodideatorepeatanyimportantinformation(especiallynumbersandnames)backtotheotherpersontomakesureyou’vegotitright”?A．importantinformationB．theotherpersonC．agoodidea5．Thebesttitleofthispassageis.A．TheImportanceofTakingNotesB．BusinessCallsC．TalkingonthePhone