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[单选]  二、阅读理解阅读下面的文章,根据文章内容选择题目答案。(每题10分)  Qualitycontrolisaseriesofactivitiesthatensureandimprovethequalityofproductsandservice.  Theterm'qualitycontrol'cameintocommonuseinthe1950sbecauseofW.EdwardDeming.His'FourteenPoints'havebecomethebibleforqualitycontrolspecialists.Whenthepost-warworldreturnedtoregularmanufacturing,Demingsaidthatinspectingproductqualityaftertheyweremadewasunacceptable.Instead,heproposedaprocessknownas'statisticalqualitycontrol'.Itwouldusecloselymonitoredperformancemeasurestocontrolqualitywhileaproductwasbeingmade.Thegoalofstatisticalqualitycontrolwastogatherdatathatwouldallowfortheconstantimprovementofmanufacturingprocesses.Thiswouldinturnimprovequalitycontrol.  AnotherimportantprincipleofDeming'sbeliefswasthatuppermanagementshouldberesponsibleforqualityfailures.Hestronglybelievedthatitwaspossiblefortheworkerstoworkhardtoproducethehighestqualityproductsiftheyweregiventherighttoolsandworkingenvironment.InDeming'sownwords,'thebasiccauseofsicknessinAmericanindustryandtheresultingunemploymentisafailureoftopmanagementtomanage.'Hebelievedthatstrongleadershipledtoamotivatedworkforce.  Ifstrongleadershipisthetermformanagersinaqualityenvironment,thenempowermentisthekeyconceptforworkersinDeming'ssystem.Improvededucationandtrainingarekeyfactorsinreachingemployeesandmakingthembelievethattheirincreasedparticipationintheworkprocessisanessentialpartofimprovingquality.Involvement,participation,andteamworkareseenasabsolute'musthaves'ifaqualityworkplaceistobecreated.  TheJapanesewerethefirsttouseDeming'sFourteenPoints,andmadegreatsuccess.Asanexample,oneJapanesefactorydoubledproductioninjustoneyearandwasexpectingtogainanadditional25percentimprovementthefollowingyear,withnoincreaseintheamountofworkinghours.Allthishappenedasaresultofsimplyimprovingquality.Itwasinthelate1970sthatAmericanmanufacturingfactoriesrealizedthatqualitycontrolwasasignificantissue.Bythattime,JapanesefirmssuchasHondaandSonyweretakingoverlargeportionsoftheAmericanconsumermarketwhileittookmostAmericanfirmsuntilthe1990stoputqualitycontrolpracticesinplace. 操作提示:通过题干后的下拉框选择题目的正确答案。AccordingtoW.EdwardDeming,whatisthebesttimetocontrolproductquality? A.Beforeaproductismade.    B.Afteraproductismade. C.Duringtheproductionprocess.2.Whentherearequalityfailures,wheredoesW.EdwardDemingthinktheblamelies?    A.Intheworkforce. B.Intheuppermanagement. C.Inthetools.3.Whichofthefollowingwillnothelptocreateaqualityworkplace?    A.Workingalone. B.Groupparticipation. C.Trainingprograms.4.DuringwhichperiodweresomeJapanesefirmswinningAmericanconsumermarketsoverAmericanfirms?    A.1990s. B.2000s. C.1970s.5.Accordingtothepassage,whichofthefollowingstatementsaboutqualitycontrolisNOTcorrect?    A.Qualitycontrolcanleadtogreatsuccessforacompany. B.Qualitycontrolcanbedonewithinonedepartment. C.Qualitycontrolrequiresconstantimprovement.

发布时间:2024-03-05 0次
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