在线题库
[单选] 二、阅读理解阅读下面的文章,根据文章内容选择题目答案。(每题10分) Qualitycontrolisaseriesofactivitiesthatensureandimprovethequalityofproductsandservice. Theterm'qualitycontrol'cameintocommonuseinthe1950sbecauseofW.EdwardDeming.His'FourteenPoints'havebecomethebibleforqualitycontrolspecialists.Whenthepost-warworldreturnedtoregularmanufacturing,Demingsaidthatinspectingproductqualityaftertheyweremadewasunacceptable.Instead,heproposedaprocessknownas'statisticalqualitycontrol'.Itwouldusecloselymonitoredperformancemeasurestocontrolqualitywhileaproductwasbeingmade.Thegoalofstatisticalqualitycontrolwastogatherdatathatwouldallowfortheconstantimprovementofmanufacturingprocesses.Thiswouldinturnimprovequalitycontrol. AnotherimportantprincipleofDeming'sbeliefswasthatuppermanagementshouldberesponsibleforqualityfailures.Hestronglybelievedthatitwaspossiblefortheworkerstoworkhardtoproducethehighestqualityproductsiftheyweregiventherighttoolsandworkingenvironment.InDeming'sownwords,'thebasiccauseofsicknessinAmericanindustryandtheresultingunemploymentisafailureoftopmanagementtomanage.'Hebelievedthatstrongleadershipledtoamotivatedworkforce. Ifstrongleadershipisthetermformanagersinaqualityenvironment,thenempowermentisthekeyconceptforworkersinDeming'ssystem.Improvededucationandtrainingarekeyfactorsinreachingemployeesandmakingthembelievethattheirincreasedparticipationintheworkprocessisanessentialpartofimprovingquality.Involvement,participation,andteamworkareseenasabsolute'musthaves'ifaqualityworkplaceistobecreated. TheJapanesewerethefirsttouseDeming'sFourteenPoints,andmadegreatsuccess.Asanexample,oneJapanesefactorydoubledproductioninjustoneyearandwasexpectingtogainanadditional25percentimprovementthefollowingyear,withnoincreaseintheamountofworkinghours.Allthishappenedasaresultofsimplyimprovingquality.Itwasinthelate1970sthatAmericanmanufacturingfactoriesrealizedthatqualitycontrolwasasignificantissue.Bythattime,JapanesefirmssuchasHondaandSonyweretakingoverlargeportionsoftheAmericanconsumermarketwhileittookmostAmericanfirmsuntilthe1990stoputqualitycontrolpracticesinplace. 操作提示:通过题干后的下拉框选择题目的正确答案。AccordingtoW.EdwardDeming,whatisthebesttimetocontrolproductquality? A.Beforeaproductismade. B.Afteraproductismade. C.Duringtheproductionprocess.2.Whentherearequalityfailures,wheredoesW.EdwardDemingthinktheblamelies? A.Intheworkforce. B.Intheuppermanagement. C.Inthetools.3.Whichofthefollowingwillnothelptocreateaqualityworkplace? A.Workingalone. B.Groupparticipation. C.Trainingprograms.4.DuringwhichperiodweresomeJapanesefirmswinningAmericanconsumermarketsoverAmericanfirms? A.1990s. B.2000s. C.1970s.5.Accordingtothepassage,whichofthefollowingstatementsaboutqualitycontrolisNOTcorrect? A.Qualitycontrolcanleadtogreatsuccessforacompany. B.Qualitycontrolcanbedonewithinonedepartment. C.Qualitycontrolrequiresconstantimprovement.
发布时间:2024-03-05
0次