[简答]  阅读下面的文章，根据文章内容给题目选择正确的答案。　　Hardsellandsoftsellareimportantbusinesstermsandusefulstrategiesforsalesstafftoknowandunderstand.Bothofthemcanwork.Theeffectdependsonthetypeofcustomersandthetypeofproducts.　　Ahardsellisakindofmoredirectandforcefulsalestactics.Thesalespersonjustkeepsexplaininghowgoodtheproductis,whypeopleshouldbuyitandevenhowthepricesmightincreaseiftheconsumerwalksoff.　　Asoftsellisadifferentapproach.Thesalespersontriestobuildtrustwithconsumers.Hedoesn’tputpressureonthemtobuythings,justrecommendingaproductandlettingtheconsumersmaketheirowndecisions.　　Anexampleofsoftsellistodistributefreesamplestowhichcustomersoftenrespondfavorably.Businessescanusefreesamplestobuildrapportandengagecustomersinproductsorservices.Recommendingproductsbetweenfriendsisalittlebitlikedoingsoftselling.Peopledon'treallycareifsomeoneelsebuystheproduct.Theyarejustgivingtheirhonestopinionsandtryingtobehelpful.　　Humorinadvertisingisalsousedtoattracttheconsumer'sattentionandgettheminterestedintheproductsorservices.Customersoftenresisthardsalestactics,thusmakingsoft-sellingmuchmoreeffectiveforsuccess. 1.What'sthetopicandmainideaofthepassage?A.SellingStrategy–SalesStaffB.SalesStaff–WhatSalesStaffShouldKnowC.SellingStrategy–HardSellandSoftSellStrategies2.Customersoften_________hardsalestactics,thusmakingsoft-sellingmoreeffectiveforsuccess.A.resistB.opposeC.object3.Examplesofsoftsellmentionedinthepassageinclude__________.A.tellingcustomershowgoodaproductisB.recommendingproductsamongfriendsC.puttingpressureoncustomerstobuyproducts4.Makinghumorousadvertisementsisoneoftheapproachescompaniesuseto__________.A.reducesellingcostsB.arousepeople'sinterestsC.avoidtheshortageofsalesstaff5.Accordingtothepassage,__________.A.softsellisexpensiveB.hardsellisrarelyresistedbycustomersC.softsellispreferredbybusinesscompanies